Where is your current retail shop located?
Since December 2017 we have a shop in Toombul Shopping Centre, near Target and opposite the Coffee Club – please come and visit us! We are always a pop-up shop so we might move around once or twice a year.
In the past you may have found us in shops at Keperra Great Western, Stafford City, Capalaba Central, Capalaba Park, and as shopping centre middle-of-the-aisle pop-ups in Brookside, Cannon Hill and Mount Gravatt Plaza. Before this we spent a fabulous year at Eat Street on weekends.
I’d like to buy something and have it sent as a present – do you gift-wrap?
Certainly – happy to gift wrap, which is complementary. Just let us know any particular instructions, if any ?
Are your products colour fast?
Yes. We most often get asked this question about the colourful table runners and table cloths. These are 100% cotton, colour fast, and totally machine washable. The tassles at the end don’t end up feral either with washing! Also, if hung up straight after washing these table cloths don’t even need ironing. With most other smaller products we would recommend hand washing. If for some reason you do experience problems with colour run, please let us know for a refund or exchange.
With pseudo-suede bags, spot cleaning is recommended rather than full submersion into water.
How do you wash alpaca products?
Alpaca is more like our hair than wool, so human hair shampoo is recommended and wool wash should NOT be used. A tablespoon of white vinegar in the rinse water or as substitute for fabric softener if washed on gentle machine cycle gives best results, as it plumps up the fibre. All alpaca products purchased receive the washing instructions which are printed on the back of our business card ?
I’m after something that’s not listed in the online shop?
No problem, just contact us either by phone (0412-030011) or email email@example.com and we will be happy to assist. It will take a bit of time to list our full range of products on line, but meanwhile we can, and do assist customers all over Australia. We can send photos of colours and patterns to help with selection as well.
Do you do wholesale?
Yes, please contact Judy on 0412-030011 or email us at firstname.lastname@example.org for more info.